Pinnacle Dazzle DC100 USB Capture Device Errors -FIXED

If you are running any operating system above Windows XP such as Windows 7, Windows 8, Windows 8.1, Windows 10, you may have issue capturing video using the Dazzle video capture device.

The error codes from my memory are:

  • Device not found…
  • STI Error…
  •  Program is set to interact with desktop but it is not permitted…
  • Device could not be started may be in use…

Download and install the device drivers found here: http://cdn.pinnaclesys.com/SupportFiles/Hardware_Installer/readmeHW10.htm

Then you will have to reduce the resolution of your screen to 640×480(480p) pixels.

Reducing the screen resolution is how I eventually got the device to work. This could be due to the device and drivers being old or due to the fact that the maximum resolution you can get from a composite video connection is 480i.

Good luck.

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